Last updated: June 2026
This Privacy Policy describes how OwnCrafted LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website or make a purchase.
Personal information we collect
When you visit our site, we automatically collect device information including your IP address, browser type, time zone, and cookies. When you make a purchase, we collect your name, billing and shipping addresses, payment information, email, phone, and order details.
How we use your information
- To fulfill orders (process payments, arrange shipping, send invoices and confirmations)
- To communicate with you about your order
- To screen orders for potential risk or fraud
- To provide you with marketing communications, with your consent
- To improve and optimize our website
Sharing your information
We share your information with trusted third parties to help us provide our services:
- Shopify — e-commerce platform
- DHL Express — shipping and tracking
- Shopify Payments — payment processing
- Google Analytics — website analytics
We may also share your information to comply with applicable laws and regulations.
Your rights (GDPR / CCPA)
If you are a European or California resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, contact us at contact@owncrafted.com.
Data retention
We retain your order information for our records unless and until you request deletion.
Cookies
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings.
Changes to this policy
We may update this policy from time to time. Updates will be posted on this page with a new effective date.
Contact
Questions about this policy? Email us at contact@owncrafted.com.