Contact OwnCrafted

Get in Touch

We are a small team based in Oued Zem. Every message is read and answered by a human, usually within 24 hours.

General Inquiries

contact@owncrafted.com
Product questions, order status, sizing help, care advice, or anything else.

Trade & Wholesale

contact@owncrafted.com
Interior designers, boutiques, and design studios. See our trade program for details.

Press & Editorial

contact@owncrafted.com
Journalists, editors, and content creators. High-resolution photography, founder interviews, and story angles available.

Custom Orders

contact@owncrafted.com
Bespoke sizes, specific palettes, or particular weaver requests. Every rug is made to order — custom dimensions take the same 3–6 weeks as standard sizes.

Visit Our Workshop

If you're traveling to Oued Zem, we welcome visits by appointment. See rugs in person, meet part of the team, and hear the sourcing stories firsthand. Email contact@owncrafted.com to arrange.

Response Times

  • Email: Within 24 hours (usually within 4-8 business hours)
  • Instagram DMs: Within 24-48 hours
  • Weekends: Reduced hours — responses may take up to 48 hours

Business Hours

Monday-Friday, 9:00-18:00 (GMT+1 / Casablanca time)
Saturday, 10:00-14:00
Sunday closed

Follow OwnCrafted

Instagram — Pinterest — Facebook — TikTok
New rug arrivals, weaver stories, and behind-the-scenes from our Oued Zem workshop.